Frequently asked questions

SafSteps FAQ

Questions about the app, privacy, exposure tracking, support, and how SafSteps works? Here are some quick answers.

Who is SafSteps for?

SafSteps was created for people dealing with anxiety, agoraphobia, panic attacks, and fear-based avoidance who want supportive tools and small-step progress tracking.

Does SafSteps replace therapy?

No. SafSteps is not a replacement for therapy, professional mental health care, emergency services, or medical advice. It is designed as a supportive self-guided tool.

How does exposure tracking work?

Users can log exposure sessions, track distance and progress, reflect on experiences, and build a history of small safe steps over time.

Does SafSteps use location?

SafSteps may use location during active exposure sessions to help measure progress and distance. The app is not intended to track users outside active sessions.

Is my information private?

SafSteps is designed with privacy and safety in mind. The app aims to keep personal information protected while giving users control over what they choose to share.

What is the Encouragement Wall?

The Encouragement Wall allows users to share wins, support others, and connect with people taking similar safe steps forward.

What devices will SafSteps support?

SafSteps is currently being developed for iPhone through the Apple App Store.

How do I contact support?

You can contact SafSteps support anytime through the official support email listed below.

Still need help?

If you have additional questions, feedback, or need support related to SafSteps, feel free to reach out anytime.

support@safsteps.com