Need help with your subscription?
This page explains how SafSteps subscriptions work, how to manage or cancel your subscription, and where to get help if something is not working correctly.
Managing your subscription
SafSteps subscriptions are managed directly through your Apple ID and the App Store.
Open Settings
Open the Settings app on your iPhone or iPad.
Tap your Apple ID
Tap your name at the top of the Settings screen.
Open Subscriptions
Tap Subscriptions to view active App Store subscriptions connected to your Apple account.
Select SafSteps
Choose SafSteps to manage, change, or cancel your subscription.
Having trouble?
If your subscription is not activating correctly, purchases are not restoring, or you believe there is a billing issue, contact support and include:
Helpful information to include
• Your device model
• Your iOS version
• A description of the issue
• Screenshots if possible
Still need help?
Reach out anytime and we will do our best to help.
support@safsteps.com